Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
1. Order Processing Time:
- We hold a large stock of all types and we will strive to process and ship orders as quickly as possible.
- Order processing typically takes 3-5 business days.
- Please note that orders placed on weekends or during holidays may experience slight delays.
2. Shipping Methods and Carriers:
- We offer various shipping methods to accommodate different delivery preferences.
- The available shipping carriers may include reputable providers such as DHL, FedEx, or EMS.
3. Shipping Costs & Time:
- Shipping costs are calculated on a firm order basis, no added weight fee.
- The shipping cost will be displayed during the checkout process before you finalize your purchase.
| Shipping Methods | Shipping Time | Cost | Free Shipping |
| Fedex | 8-12 Working Days | $12.99 | Order>$149.99 |
| Ems | 12-20 Working Days | $7.99 | Order>$149.99 |
4. Tracking Information:
- Once your order is shipped, we will provide you with a tracking number via email.
- If you encounter any problems with tracking, please contact us：trapssolvent@gmail.com
5. Estimated Delivery Time:
Most orders will be delivered within 8-15 business days from dispatch.
We are unable to guarantee a delivery on any specific dates, time frames or times as this is not something our carrier partners would be able to guarantee either. As a customer, it is your responsibility to monitor your parcel and tracking information closely.
- The estimated delivery time depends on various factors, including the shipping method chosen and the destination.
- Please note that estimated delivery times are provided by the shipping carrier and are not guaranteed.
- Delays may occur due to unforeseen circumstances, such as weather conditions or customs procedures.
If the tracking information indicates that your parcel has been delivered and you have not received it, please contact us via trapssolvent@gmail.com within 3 business days. After 3 business days from the indicated delivered date in the tracking information, any issues related to the non-receipt of the parcel will not be considered our responsibility.
We kindly request customers to diligently track their parcels and promptly inform us in case of any discrepancies. We strive to provide efficient and reliable delivery service, and we appreciate our customer’s cooperation in ensuring a smooth delivery process.
Note: It is always recommended to review the tracking information provided and contact the carrier directly for any delivery-related issues, as they may have specific policies and procedures in place. We are committed to providing the best possible service to our customers and will work diligently to resolve any delivery concerns in a timely manner. However, please be aware that after three business days from the delivery date indicated in the tracking information, our ability to assist may be limited. Thank you for your understanding.
Please note that the products may take longer to arrive due to the delivery and if you are in a hurry, please double check if you want to order. Or you can always contact our customer service team before ordering.
Please provide add an email address that you use often for the order in case we need to contact you for the delivery or about other service.
Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
There will be no reshipping arrangement made in case parcels are returned for wrong addresses, incomplete addresses.
Contact Email:trapssolvent@gmail.com